Wordpress Basics

Wordpress Baiscs Logo
Menu
Login

Refund Policy

Return & Refund Policy

Website Name: WordPress Basics
Domain: https://wordpressbasics.online

1. Overview

At WordPress Basics, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a 7-Day Return Policy subject to the terms and conditions outlined below.

The return period is valid for 7 days from the date of delivery.

2. Eligibility for Returns

To qualify for a return:

  • The item must be returned within 7 days of delivery

  • The product must be unused and in original condition

  • The product must be in its original packaging

  • All accessories, manuals, warranty cards, tags, and free gifts must be included

  • The item must not show signs of physical damage, misuse, or tampering

  • The product serial number/IMEI must match our records

3. Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse, drops, water exposure, or unauthorized repairs

  • Items returned without original packaging

  • Accessories once opened (earbuds, earphones, etc. for hygiene reasons)

  • Products with removed or damaged serial numbers

  • Digital products or downloadable items (if applicable)

  • Clearance or sale items (if marked as non-returnable)

4. Damaged or Defective Products

If you receive a:

  • Physically damaged product

  • Defective product

  • Incorrect item

You must notify us within 48 hours of delivery by emailing:

📧 support@wordpressbasics.online

Please include:

  • Order number

  • Clear photos or videos of the issue

  • Description of the problem

Failure to report within 48 hours may result in rejection of the claim.

5. Return Process

To initiate a return:

  1. Email us at support@wordpressbasics.online

  2. Our team will verify your request

  3. If approved, return instructions will be shared

  4. The product must be securely packed before pickup/shipping

We reserve the right to inspect the product before approving refunds.

6. Refund Policy

Once the returned product is received and inspected:

  • Refunds will be processed within 7-10 business days

  • Refunds will be issued to the original payment method

  • Shipping charges (if any) are non-refundable unless the return is due to our error

  • COD handling charges (if applicable) are non-refundable

If the product fails quality inspection, the refund may be rejected and the item returned to you.

7. Replacement Policy

  • Replacement is subject to product availability

  • If the item is unavailable, a refund will be issued

  • Only one replacement request per order is allowed

8. Warranty Claims

Some products may include a manufacturer warranty. After the 7-day return window:

  • Customers must contact the manufacturer’s service center

  • Warranty claims are handled as per manufacturer policies

9. Cancellation Policy

  • Orders can be cancelled before shipment

  • Once shipped, cancellation is not possible

  • Refused deliveries may incur shipping charges deduction

10. Important Notes

  • WordPress Basics reserves the right to reject returns that do not meet our policy conditions

  • Excessive or fraudulent return requests may lead to account suspension

  • Policy may be updated without prior notice

11. Contact Us

For return and refund queries, contact:

WordPress Basics
🌐 https://wordpressbasics.online
📧 support@wordpressbasics.online